Shipping policy

Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays).

Once your order has been processed, you will receive a tracking number to monitor your shipment.

 

Shipping Rates

Standard Shipping – Canada (7–14 Business Days)
We offer free standard shipping on all orders within Canada. Delivery times may vary depending on location and carrier delays.

International Shipping
We currently only ship within Canada and do not offer international shipping. Any orders placed with a U.S. or other international shipping address will be canceled and refunded.

 

Delivery Times

Orders typically arrive within 7–14 business days after processing. 

Please note that actual delivery times may vary slightly due to customs, local courier schedules, or high seasonal demand.

 

Order Tracking

Once your order is shipped, you will receive a tracking number by email. You can use this number to track your package online.

Please allow up to 24 hours for tracking information to update.

 

Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive your order.

Claims for lost or damaged items must be submitted within 14 days of delivery.

 

Address Accuracy

Please ensure that the shipping address is correct at the time of checkout. We are not responsible for packages lost due to incorrect or incomplete address information provided by the customer.

 

Customer Support

If you have any questions about your shipment or need assistance, feel free to contact our customer support team at popgoestheweeasel@gmail.com. We’re here to help!